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Advice and answers from the LollyLaw Team

Find step-by-step guides, troubleshooting tips, and feature explainers.

LollyPayments

LollyPayments

Accepting and processing client payments via native payment processing

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How to send a client a bill via LollyPayments

LollyPayments makes it easy to send a bill and allow clients to conveniently make payment online.

How to Update the Credit Card on File

If a payment fails for card reasons or a client wants to charge a different card you can use these steps to easily update the credit card on file.

LollyPayments FAQs

Frequently Asked Questions regarding LollyPayments

How long until I can expect to receive the funds through LollyPayments?

Use LollyPayments to receive funds in a timely manner

How to Activate LollyPayments

LollyPayments is an exclusive add-on for LollyLaw that enables a law firm to charge credit cards, accept electronic payments, schedule automatic payment plans, and more.

Manage Bank Accounts in LollyPayments

At anytime you can change your default operating or trust account, add additional bank accounts, and delete bank accounts.

Adding and Updating Payment Methods in LollyPayments

When a client's card or payment method is expired, it is easy to update the payment method for a payment plan or default payment method for a client.

How to Create a Trust Request in LollyPayments

Requesting funds in a Client's Trust Fund Account is easy with LollyPayments. The Trust Request option is available in a Matter Record under the Transactions area

How to Accept a Partial Payment from your Client via LollyPayments

LollyPayments lets your firm accept partial payments from clients while keeping track of the remaining balance for you.

How to Accept a Payment in Full via LollyPayments

In LollyPayments, you can easily accept a payment from a client in full.

How to Accept a Payment Outside of LollyPayments

For payments made via cash or check, you can record these transactions in LollyLaw to keep track of your firm's accounting.

How to Bill a Consultation using LollyPayments' One-Step Option

Using this easy option, LollyLaw will automatically generate a bill and accept payment for a consultation and record the transaction.

How to Use the Refund Option in LollyPayments

Transactions that have completed and are marked as Paid in LollyLaw can be issued a full or partial refund through LollyPayments.

How to Create an Automatic Payment Plan to a Trust Fund Account

With LollyPayments, you can create an automatic payment plan for your client's trust fund account.

How to Create an Automatic Payment Plan for a Client Invoice

With LollyPayments, it has never been easier to create automatic payment plans for client invoices.

How to Cancel a Payment Plan

Firms can create and cancel a payment plan easily in LollyPayments

Ways Your Clients Can Use LollyPayments

With LollyPayments, it is easy to send bills and accept client payments online.

Quick Read: LollyPayments

Make it simple for your client to pay you with our new built-in payment solution, LollyPayments. With industry-low rates and no sign-up fee, LollyPayments helps you get paid up to 70% faster. This brief summary will cover a few highlights of LollyPayments.

How to Track Monthly Payment Plans in LollyPayments

Your firm's administrators can track payment plans easily with LollyPayments

What to Do When a Client Requires Authorization to Run Card Before Every Scheduled Transaction

LollyPayments provides the option to process payment plans manually to meet the needs of clients who require authorization before each transaction

What to Do if Your Client Would Like to Put Their Case on Hold but They Have an Existing Automatic Payment Plan

In reality, payment plans need to be put on hold sometimes. In LollyPayments, you can easily cancel scheduled transactions in automatic payment plans.

What to Do If Your Client Does Not Have Access to A Computer and Is Unable to Make Payment Online

How to Enable Your Client's Employer or Family Member to Make A Payment on Their Behalf

Clients might sometimes have invoices covered by a sponsoring employer or family member. LollyPayments can help with payments like these.

How to Review the Status of your Clients' Payments in Bulk

Reviewing your firm's account receivables is easy and convenient with LollyPayments.

How to Pull Data in LollyPayments

Pulling on demand data and tracking your clients' payments is easy with LollyPayments.

How to Use OneLink in LollyPayments

With LollyPayments' OneLink feature, your firm can create URLs for specific types of payments your office routinely collects, such as consultation fees, USCIS filing fees, and more. Collect payments faster with OneLink!

How to Record Cash Payment Payments with LollyPayments

With LollyPayments, your office can record cash payment plans for clients who only pay by cash. These payment plans can be created with payments recorded to the firm's trust account or operating account.

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How to send a client a bill via LollyPayments

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