Logo

Advice and answers from the LollyLaw Team

Find step-by-step guides, troubleshooting tips, and feature explainers.

Adding and Updating Payment Methods in LollyPayments

LollyPayments

Adding and Updating Payment Methods in LollyPayments

When a client's card or payment method is expired, it is easy to update the payment method for a payment plan or default payment method for a client.

At anytime, you can add a payment method to a contact record for use with LollyPayments or update the default payment method for a schedule payment plan.

 

Steps to Add a Payment Method to a Contact

1. Open a Contact

2. In the Contact>Snapshot page, locate the "Payment Methods" card

3. Click on the "+" add button

4. Complete the new payment method form

5. Press save

6. Review and confirm that the payment method is saved and set it to default if necessary

image.png

Steps to Update a Payment Method on a Payment Plan

1. Go to Billing>LollyPayments

2. On the Payment Plans page, locate the payment plan record

3. Click on "⋮" more actions and select "Update Payment Method"

4. Complete the new payment method form

5. Press save

6. Refresh the Payment Plans page and verify that the last 4 of the new payment method are listed in the payment plan record 

image.png

Did you find this article helpful?
Previous

How to Create a Trust Request in LollyPayments

Next