Once a Payment Plan has been created for a Contact Record or Matter Record, it can easily be cancelled.
Steps to Cancel a Payment Plan
1. Go to Billing>LollyPayments and use the filter button to pull up your client's payment plan easily
2. Click the more options ⋮ button at the far right of your client's payment plan
3. Choose Cancel and you will be prompted to confirm cancellation. Click Confirm to proceed with cancelling the payment plan

