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Advice and answers from the LollyLaw Team

Find step-by-step guides, troubleshooting tips, and feature explainers.

Categories

Getting Started

New to LollyLaw? This section helps you get up and running quickly. Learn the basics of navigating the platform, setting up your account, and understanding how LollyLaw is organized so you can start managing cases with confidence.

Administration and Settings

Tools and guidance for managing your firm’s LollyLaw environment. This section covers user access and permissions, firm settings, security controls, integrations, and system-level configuration to help administrators keep everything running smoothly and securely.

How to

Step-by-step guides for everyday tasks in LollyLaw. These articles walk you through common workflows—such as managing contacts and matters, creating tasks and reminders, uploading documents, and using reports—so you can work efficiently and accurately.

Billing

Everything you need to know about billing in LollyLaw. Explore how invoices, time entries, expenses, trust accounts, and payments work together, along with best practices for reviewing, reconciling, and managing firm billing workflows.

Frequently asked questions

Quick answers to common questions about LollyLaw. If you’re looking for clarification on features, settings, permissions, or expected system behavior, this is a great place to start.

LollyPayments

Learn how to accept and manage payments directly through LollyLaw. This section covers setup, payment processing, trust and operating account handling, transaction visibility, and tips for using LollyPayments smoothly with your billing workflows.

Explore

Dive into the tools that power the platform. This section spotlights core features and key capabilities, highlighting how each area works and the value it delivers—so you can quickly understand what’s possible and where to go next.

Data Migration and Export

We can assist with importing a variety of data and backups from other platforms.

LollyDrive

Learn how to store, organize, and manage documents in LollyDrive. This section covers uploading files, organizing folders, managing labels and permissions, tracking file activity, and maintaining secure, efficient document workflows within LollyLaw.