If you have integrated Lolly into your Google Apps, remember that Google Apps are a separate service and are managed as such. If you happen to encounter any hiccups when opening a document in drive, or working a spreadsheet, an easy thing to check would be the Google Apps Service Dashboard.
http://www.google.com/appsstatus#hl=en&v=status
Look to see if any service disruption is reported that might be affecting the service you are trying to use. If so, then check back every so often until the service is restored.
