Lolly Messaging (SMS Texting) is available as an optional add-on through the integrations option. This feature allows users to send and receive SMS text messages and provides a messaging dashboard and inbox so that your office staff can truly work from anywhere.
How to enable the add-on:
- Sign into Lolly Law as an Administrator
- Go to Settings>Integrations
- Select Lolly Messaging from the Add-ons section
- Purchase an available phone number
- Accept the terms of service to enable the feature
- Sign out of Lolly Law and sign back in to see the Messaging feature in the side navigation
How to edit user permissions for Lolly Messaging:
- Sign into Lolly Law as an Administrator
- Go to Settings>Security Groups
- Edit User Group
- Select permissions for "Messages full access" or "Messages limited access"
- Users will need to sign out and sign back into Lolly Law before the permissions will be applied
Messaging Plan Pricing:
Pricing starts with a $30/month plan that includes up to 250 SMS/Day and $.015/sms (Inbound + Outbound). Additional plans increase by $10 for each additional message threshold (250,500,750,1000 Messages).
How to change your Messaging plan:
At any time you can change your SMS plan or cancel Messaging. Note: If you choose to cancel, you will not lose access to existing Messages.
- Sign into Lolly Law as an Administrator
- Go to Messaging>Dashboard
- Click on the "Actions" button in the Messaging Current Package block
- Select from "Change Plan" to select a new SMS messages package or "Cancel" to shut off Messaging.
